To obtain your Return Authorization (RA) number, please call our Customer Service team at 1-86 or email Our Customer Service team is available Monday thru Friday, 9 a.m.Returns must contain a Return Authorization (RA) number and a brief note.Used items will be returned to you for a $5.95 reshipping fee. If your return is missing an item we may charge you a replacement fee or reject your return.
In other words, everything that came with the item must be returned with the item. All returns must be unused, in the original packaging, and include all documentation, promotional items, and accessories.Please Follow These Important Return Instructions: The cost of return shipping of any products will be the responsibility of the customer.
SHOE STATION TALLAHASSEE FL FOR FREE
APO/FPO orders and shipments to Canada, Hawaii, Alaska and Puerto Rico do not qualify for free return shipping.
Please allow 2 business days for us to process your return. Original shipping charge and return shipping costs are not refunded. Store credits expire one year from the original order date. Any approved returns received after 90 days of the original order date may be exchanged or store credit may be issued. (If you paid with a credit card, the refund will be made to the same credit card.) Refunds will be made in the original form of payment. All returns must be made within 90 days of the original order date and may be exchanged or refunded. If you aren’t provided a return label you may use the carrier of your choice to send back your items. If your items were sent in a bag, simply re-tape the bag, place your return label or RMA on the outside of the bag. Place your return label on the box or write your RMA number on the outside of the box. If your items were sent in a box other than a shoebox, you may simply return the items in the box. If you have a return label, place it on the white bag or, write your RMA number on the outside of the bag and use the carrier of your choice to send it back. You were provided with a white bag to make returning your shoes easier. All returns must be unused and in 100% brand new condition.
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